Softshare's Managed Services
When you take advantage of Softshare's managed services, our Professional Services Group becomes a natural extension of your IT department, remotely managing any or all aspects of your Softshare integration solution. By choosing from our menu of managed services, you determine the scope of our ongoing duties within your organization.
Our expert consultants will perform any or all of the following managed services on your behalf:
- Initial implementation of your integration solution
- Initial and periodic solution review to ensure optimal operations
- Regularly-scheduled solution maintenance
- Regularly-scheduled reporting
- New solution development
- Day-to-day solution monitoring and maintenance, including:
- Monitoring of error logs and messages
- Timely response to any issues that arise
- As-needed maintenance of maps and communications configurations
Managed services are performed remotely by Softshare, which means that all components of your integration solution (e.g. hardware, software, maps, etc.) reside with you. If you'd prefer that your integration solution reside at Softshare, our network can host everything on your behalf under our hosted translation services.
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